Return & Refund Policy

Blakely's Boutique

Thank you for shopping with Blakely's Boutique! We're so grateful for your support of our small business. We want you to love your purchases, so please review our return policy before placing an order.

Returns & Store Credit

We accept eligible returns requested within 14 days of delivery for store credit only.

We do not offer refunds to the original payment method for ordinary returns, including changes of mind, sizing preferences, or items that no longer meet your needs.

To qualify for a return, items must be:

• Unworn, unwashed, and unused

• In their original condition

• Free of stains, makeup, perfume, deodorant, pet hair, or other signs of wear

• Returned with all original tags and packaging, where applicable

Returns must be approved before merchandise is shipped back.

Store Credit

Approved returns will be issued as Blakely's Boutique store credit once the returned merchandise has been received and inspected.

Store credit:

• May be used toward future purchases at Blakely's Boutique

• Cannot be exchanged for cash, except where required by law

• Does not expire

• Will be issued for the eligible merchandise amount, with applicable taxes handled as required by law

Original shipping charges are generally nonrefundable for voluntary returns.

Final Sale Items

The following items are final sale and cannot be returned for a change of mind or sizing preference:

• Clearance and items specifically marked Final Sale

• Gift cards

• Worn, washed, altered, or damaged-by-customer merchandise

• Items missing original tags, where applicable

Additional product-specific return restrictions will be disclosed before purchase.

These exclusions do not limit any rights customers may have under applicable law for defective, incorrect, or misrepresented merchandise.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible, preferably within 3 days of delivery.

Include your order number, a description of the issue, and clear photos of the item and packaging.

We will review the issue and work toward an appropriate resolution, which may include a replacement, refund, or other remedy depending on the circumstances and applicable law.

Your statutory rights are not limited by the three-day reporting request.

Return Shipping

Customers are responsible for return shipping costs on voluntary, approved returns unless otherwise stated.

For damaged, defective, or incorrect merchandise, we will provide an appropriate resolution and address return shipping obligations as required by law.

Please do not send items back without contacting us first. Return instructions and the appropriate shipping address will be provided once your request is approved.

Exchanges

We do not currently offer direct exchanges.

If you need a different size or style, you may request an eligible return for store credit and use that credit toward a new purchase.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Orders that have already entered processing or shipment may not be eligible for voluntary cancellation.

If we cannot fulfill or ship an order within the applicable promised timeframe, we will offer the legally required cancellation and refund options.

Processing Returns

Once your approved return arrives, we will inspect the merchandise and notify you whether it qualifies for store credit.

Approved store credit will be issued after inspection and return processing.

Contact Us

To request a return or report an issue with your order, please contact Blakely's Boutique through our website's Contact page.

Please include your order number and the reason for your request.

Thank you for shopping small and supporting Blakely's Boutique! ♡

Nothing in this policy limits any rights or remedies available under applicable consumer protection laws.